Loti Labs Information

Unfortunately, we are no longer accepting new affiliates. We apologize for any inconvenience.

We do offer limited phone support. Please keep a few things in mind however. - Orders may not be placed over the phone since every purchase must be accompanied by an agreement to our terms of service. - Phone support hours are M - F from 10:00 am until 2:00 PM. If you wish to call out side of these hours then feel free to do so. Leave us a message and one of our staff members would be happy to return your call. The fastest way to receive support is by emailing service@lotilabs.com. This email...

Loti Labs is a group of industry veterans and research enthusiasts with a passion for science and research. We understand the value in providing an excellent product at a competitive price. We also understand many of the pitfalls that the peptide industry has. Through our 10+ years in this industry (in various forms) we have established some of the best relationships with manufacturers and suppliers. This ensures that we are giving you the best possible product and the best possible price.

We can be contacted 24/7 by sending an email to service@lotilabs.com and one of our friendly support staff will be happy to help with anything you need. All support tickets are responded to within 12 hours of receipt. Usually much sooner than that. Alternately, we can be contacted during business hours by calling 877-Loti-Lab Phone hours are Monday - Friday from 10am - 1:30pm EST

Our email is monitored 18 hours a day and you will usually receive a response within an hour or two. Otherwise our standard operating procedure is to respond to all inquiries within 12 hours of receipt.

Loti Labs offers a 100% satisfaction guarantee on all products sold. If you are unhappy with any unused/unopened product that you have purchased from https://lotilabs.com, please send us an email to service@lotilabs.com (mailto:service@lotilabs.com). Once we review your request, we can replace the item at no cost, or refund you the purchase price of the unused/unopened product. If the product is not damaged, we will provide you with return details. All products sold by Loti Labs are third party...