We do offer limited phone support. Please keep a few things in mind however.
- Orders may not be placed over the phone since every purchase must be accompanied by an agreement to our terms of service.
- Phone support hours are M - F from 10:00 am until 2:00 PM. If you wish to call out side of these hours then feel free to do so. Leave us a message and one of our staff members would be happy to return your call.
The fastest way to receive support is by emailing service@lotilabs.com. This email is monitored 18 hours a day and will get you a resolution very quickly.