Shipping

USPS offers some guidelines as to what time frames we can expect mail to be delivered within. Loti Labs cannot guarantee these delivery times as they are completely in the hands of USPS to uphold their own delivery times. First Class Mail 3-8 business days Priority Mail 2-3 Business days Express Mail 1-2 Business Days (Often Overnight)

All orders placed with Loti Labs are shipped from our fulfillment center located in Florida, USA.

For USA Domestic Orders we offer the following shipping methods: USPS First Class (3-8 business days to arrive on average) USPS Priority (2-3 business days to arrive on average) USPS Express (1-2 business days to arrive on average) USPS Express can be an overnight option but USPS does not guarantee that it will arrive next day. We will get your order to the post office before 2pm EST to give them plenty of time to get it to you next day. However we also cannot guarantee any shipping times th...

Absolutely! We are happy to ship our products anywhere that you are located. A few things to keep in mind however when ordering internationally. 1) We are limited on the payment options that we can accept outside of the USA. Currently only Cryptocurrency is accepted. 2) You as the customer are required to understand the import laws of your country prior to ordering. If your order is not allowed entry into you country then please make sure that they return the items to us. In this case we will ...

Route shipping protection can be likened to a shipping insurance. However, it is much more than that. For a small fee, Route will ensure that if USPS messes up in any way (loses your package, breaks your items or many other incidents) Route will either refund or repurchase your order from us to have it reshipped right out to you. Route has a dedicated team of professionals and we enable Route protection by default on all orders.

If you purchased the Route Shipping Protection, when you placed your order you were sent an email from route which included a \Route specific tracking ID. Visit route.com and file a claim. Be sure to fill in all necessary information and a representative will get back to you quickly to get your claim resolved. If you need any assistance with this process please don't hesitate to reach out to us by emailing service@lotilabs.com